Refund Policy

CAWST does not perform refunds of donations except under extenuating circumstances that are deemed appropriate at the discretion of the CEO.

These exceptions and circumstances may include, but are not limited to:

- Credit card chargebacks or threatened chargebacks;
- De-registration of a charity recipient with CRA;
- Dispute over authorization of the transaction charge;
- Suspected fraud or misdirection in the donation or by the charity recipient;
- Technical errors;
- Donor data entry errors.

If a refund is issued, CAWST will cancel the original donation receipt issued to the donor.